As a Customer Success Intern, you’ll support our team in delivering smooth, helpful, and delightful experiences to our customers. Your main responsibilities include:
● Assist in responding to customer inquiries and troubleshooting common issues.
● Support billing-related tasks (payments, invoices, refunds).
● Learn to use and understand our products so you can guide customers effectively.
● Collaborate with engineering teams to resolve tough cases.
● Follow up with customers & collect insights.
● Currently a final-year university student majoring in Business Administration, Information Systems,
Computer Science, Marketing, Languages, or related fields.
● Available to work at least 32 hours per week.
● Good command of English (equivalent to IELTS 6.0 or higher).
● Enjoy helping others and finding practical solutions to their problems.
● Interested in technology and eager to explore new digital tools and systems.
● Clear communicator with strong interpersonal and problem-solving skills.
● Detail-oriented, proactive, and comfortable in a fast-paced, dynamic environment.
QUYỀN LỢI
● Attractive internship allowance.
● Full-time opportunity – Outstanding interns may be offered a full-time position.
● Free pantry access & parking – Drinks & snacks provided.
● International working environment – Collaborate with teammates from various countries and cultures.
Working time: Monday to Friday, 9:00 AM – 6:30 PM (GMT+7)
Location: AlphaSphere Office, 1st and 2nd Floor, DC Tower, 111D Ly Chinh Thang Street, District 3, Ho Chi Minh City
How to Apply
● Kindly send your CV to hazel.nguyen@alphasphere.io
● Email subject: [Full name] – CS Intern
● Please note: Only CVs in English will be considered.
